Terms of Service

You must be at least 18 years old and capable of forming legally binding contracts to use the Platform. By registering, you agree to:

• Provide accurate, current, and complete personal and business information
• Maintain the security of your account credentials and not share them with others
• Accept full responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach
• Not register more than one account without our express written permission

We reserve the right to suspend or terminate accounts that provide false information or engage in fraudulent, abusive, or illegal activity.

By listing equipment on GearRent, you represent and warrant that:

• You are the legal owner of the equipment or are duly authorized to rent it
• The equipment is in safe, working condition and suitable for its described purpose
• All descriptions, specifications, photographs, and pricing are accurate and not misleading
• You have the legal right to enter into rental agreements for the equipment
• The equipment is not stolen, counterfeit, or subject to any lien or encumbrance that would prevent rental

Owners are solely responsible for the accuracy of their listings, equipment maintenance, and compliance with all applicable laws regarding equipment rental in their jurisdiction. GearRent does not inspect or verify the condition, authenticity, or legal status of listed equipment.

When a Renter submits a booking request, the Owner may accept or reject it at their sole discretion. Upon acceptance, a binding rental agreement is formed directly between the Owner and the Renter. GearRent is not a party to this agreement.

Renter obligations: Inspect equipment at pickup, operate it in accordance with manufacturer guidelines and any instructions provided by the Owner, return it on time and in the same condition (fair wear and tear excepted), and report any damage or malfunction immediately.

Owner obligations: Make equipment available at the agreed time and location, ensure it is clean and in working order, provide any necessary accessories or instructions, and honor the agreed rental period unless the Renter consents to a change.

All communications regarding bookings, modifications, and disputes should be conducted through the Platform's messaging system to ensure a record is maintained.

Renters agree to pay all rental fees, applicable taxes, and any platform service fees displayed at checkout. Payments are processed through our third-party payment processor. GearRent may retain a service fee from each transaction to cover platform operations.

Owners will receive payouts for completed rentals minus any applicable service fees, usually within a timeframe determined by the payment processor. Owners are responsible for declaring rental income and paying all applicable taxes in their jurisdiction.

Late returns:If equipment is returned late without the Owner's prior consent, the Renter may be charged additional daily rental fees at the agreed rate. Excessive delays may result in the equipment being treated as lost, and the Renter may be charged the full replacement value.

Cancellation policies are set by individual Owners and displayed on their listings. Renters should review these policies before booking.

• Renter cancellation before pickup: Refund eligibility depends on the Owner's stated cancellation policy. Platform fees are generally non-refundable.
• Owner cancellation after acceptance: The Owner must notify the Renter promptly. The Renter will receive a full refund of rental fees paid. Repeated cancellations by an Owner may result in account restrictions.
• No-shows: If a Renter fails to collect equipment within a reasonable window without notice, the booking may be treated as a cancellation with no refund at the Owner's discretion.

THIS IS A CRITICAL SECTION. PLEASE READ CAREFULLY.

Renters bear full responsibility for the equipment from the time of pickup until the time of return. Renters are liable for:

• Any damage beyond normal wear and tear caused during the rental period
• Theft or loss of the equipment while in the Renter's possession
• Loss of use damages if the Owner cannot rent the equipment to others due to damage
• Costs of repair, replacement, or recovery, up to the full replacement value of the equipment

GearRent's role: We are a neutral platform. We do not provide insurance, guarantees, or warranties on equipment condition, fitness for purpose, or Renter conduct. We strongly recommend that Owners obtain their own commercial insurance covering equipment rented to third parties, and that Renters obtain appropriate liability or equipment insurance before renting high-value items.

In the event of a damage dispute, both parties agree to cooperate in good faith to document the issue (photographs, repair estimates, police reports where applicable). GearRent may, at its sole discretion, assist in mediation but is under no obligation to do so and its decision is not binding.

The following are strictly prohibited on the Platform:

• Listing or renting equipment that is illegal, hazardous, or weaponized
• Fraudulent listings, fake photos, or bait-and-switch tactics
• Completing transactions outside the Platform to avoid fees (“fee avoidance”)
• Harassment, threats, hate speech, or discriminatory behavior toward other users
• Using the Platform for any illegal purpose, including money laundering
• Reverse engineering, scraping, or interfering with Platform systems
• Uploading malware, viruses, or harmful code

Violations may result in immediate account suspension, forfeiture of pending payouts, and referral to law enforcement where appropriate.

GearRent owns all intellectual property rights in the Platform, including software, designs, trademarks, and logos. Users retain ownership of content they upload (photos, descriptions) but grant GearRent a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content on the Platform for the purpose of operating and promoting the service.

You may not use the GearRent name, logo, or branding without our prior written consent.

THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• That the Platform will be uninterrupted, secure, or error-free
• That listings are accurate, complete, or truthful
• That equipment is safe, functional, or suitable for any specific production
• That any user is trustworthy, qualified, or financially solvent

GearRent expressly disclaims all liability for any acts or omissions of users, including but not limited to equipment failure, personal injury, property damage, or financial loss arising from rentals arranged through the Platform.

These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms or your use of the Platform shall first be attempted to be resolved through good-faith negotiation for a period of at least 30 days. If unresolved, the dispute shall be finally settled by binding arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under its Administered Arbitration Rules. The seat of arbitration shall be Hong Kong. The arbitration shall be conducted in English. The arbitral award shall be final and binding on the parties.

Notwithstanding the above, GearRent may bring an action for injunctive relief or intellectual property infringement in any court of competent jurisdiction. Nothing in this section shall prevent a user from pursuing a claim in a small claims court in their jurisdiction, where permitted by law.